CAREWare is a free, electronic health and social support services information system for Ryan White HIV/AIDS Program grant recipients and their providers. CAREWare was developed by HRSA’s HIV/AIDS Bureau and first released in 2000.

CAREWare installations manage HIV clinical and support service data from more than 360,000 client records in 48 states, Washington, DC, Puerto Rico, and the U.S. Virgin Islands. The application is currently used by more than half of all funded grant recipients to report year-end, Ryan White HIV/AIDS Services Report (RSR) client-level data and to monitor quality of care on a regular basis. 

Software Features

CAREWare contains customizable modules for tracking demographics, services, medications, laboratory test results, immunization history, diagnoses (updated with ICD-10 codes), referrals to outside agencies, and an appointment scheduler. There is a custom report generator and performance measures module. The software also has a number of ways to import data from third party sources, including commercial labs and other electronic health records, HIV surveillance systems, and, for AIDS Drug Assistance Programs (ADAPs), pharmacy benefit programs.

Download CAREWare

Before downloading the software, read the CAREWare end user license agreement.

Download: CAREWare Business Tier Build 978 (EXE - 18 MB) HRSA Exit Disclaimer updated 5/15/2019

This is the minimum build required to generate your 2018 ADR.


Full Setup files for new users: Full Setup File Build 881 (EXE - 132 MB) updated 05/17/2016

Windows Support: How to tell if your system is 32 or 64 bit HRSA Exit Disclaimer

System Requirements: Microsoft .NET Framework version 4.6.1 HRSA Exit Disclaimer

Medications and Diagnosis Codes Imports

ICD-10 Diagnosis Codes (XML - 5.5 MB) updated 9/23/2015

ADAP Medications Import (XML - 58 MB) updated 5/6/2019

Medications Import (XML - 591 KB) updated 5/6/2019

Supporting Documents

Quick Start Manuals


Date Last Reviewed:  May 2019

CAREWare Resources

CAREWare Help Desk
Call: 877-294-3571
12 pm - 5 pm ET, Monday, Wednesday, Friday
10:30 am - 6:30 pm ET Tuesday and Thursday


Frequently Asked Questions HRSA Exit Disclaimer

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