HIV/AIDS Bureau Contacts

The following are the main contact numbers for HRSA’s HIV/AIDS Bureau, which oversees the Ryan White HIV/AIDS Program and Global HIV/AIDS Program. Within the HIV/AIDS Bureau, federal Project Officers provide oversight and support of grants and contracts under these programs.

To contact an employee directly, visit the HHS Employee Directory.

HRSA’s HIV/AIDS Bureau Contact Information

Office of the Associate Administrator: 301-443-1993

Office of HIV/AIDS Training and Capacity Development: 301-443-7036

Ryan White HIV/AIDS Program Part F (AIDS Education and Training Centers)
Ryan White HIV/AIDS Program Part F (Special Projects of National Significance)
Global HIV/AIDS Program oversight and support

Office of Operations and Management: 301-443-9051

Division of Community HIV/AIDS Programs: 301-443-0493

Ryan White HIV/AIDS Program Part C (Community-based early intervention services)
Ryan White HIV/AIDS Program Part C (Community-based capacity development)
Ryan White HIV/AIDS Program Part D (Women, infants, children, and youth)
Ryan White HIV/AIDS Program Part F (Community-based dental partnership)
Ryan White HIV/AIDS Program Part F (Dental reimbursement)

Division of Metropolitan HIV/AIDS Programs: 301-443-9371

Ryan White HIV/AIDS Program Part A (Cities/metropolitan areas)

Division of Policy and Data: 301-443-5400

Ryan White HIV/AIDS Program Client-level Data (RSR), Technical Assistance, CAREWare, Policy Development, Evaluation, and Clinical and Quality Management

Division of State HIV/AIDS Programs: 301-443-0031

Ryan White HIV/AIDS Program Part B (States and AIDS Drug Assistance Program)

Technical and General Assistance for Recipients

TargetHIV Technical Assistance Help Desk HRSA Exit Disclaimer

HIV care and treatment technical assistance resources.

Electronic Handbooks Support

Help Desk: 1-877-464-4772
Hours: 8 a.m.-8 p.m. ET, Monday-Friday

Grants.gov Support

CAREWare Assistance
Toll-free Help Desk: 1-877-294-3571
Hours: 12 p.m.- 5 p.m. ET, Monday-Friday
Email: cwhelp@jprog.com

Ryan White HIV/AIDS Program Data Support
Toll-free Help Desk: 1-888-640-9356
Hours: 10 a.m.-6:30 p.m. ET, Monday-Friday
Email: RyanWhiteDataSupport@wrma.com

Clinician Warmlines/Hotlines
Warmline: 1-800-933-3413, 8 a.m.-8 p.m. ET, Monday-Friday
PEPline: 1-888-HIV-4911 (1-888-488-4911)
Perinatal HIV Hotline: 1-888-HIV-8765 (1-888-488-8765)
PrEPline: 1-888-HIV-PREP (1-888-488-7737)
Substance Use Warmline: 1-855-300-3595, 10 a.m.-6 p.m. ET, Monday-Friday

Date Last Reviewed:  October 2016