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Needs
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Section
II
Components of a Needs Assessment
Section
Overview
This section
outlines the components of a CARE Act needs assessmentepidemiologic
profile, assessment of service needs, resource inventory, profile
of provider capacity and capability, and unmet need and gaps analysisand
describes the characteristics of a comprehensive needs assessment.
A.
The Comprehensive Needs Assessment
B. Characteristics of a Comprehensive Needs
Assessment
References
A.
The Comprehensive Needs Assessment TOP
A comprehensive
needs assessment should include the following components:
1. Epidemiologic
profile, describes the current status of the epidemic in the
service area, specifically the prevalence of HIV and AIDS overall
and among defined subpopulations. The profile should also describe
trends in the epidemic. In States without HIV reporting, programs
should determine or estimate the number of individuals living with
HIV by using epidemiologic measures developed by the U.S. Department
of Health and Human Services (HHS) through the Health Resources
and Services Administration's (HRSA) HIV/AIDS Bureau (HAB), the
Centers for Disease Control and Prevention (CDC), and others. (See
the epidemiology chapter for further information.)
2. Assessment
of service needs among affected populations, including barriers
that prevent PLWH from receiving needed services. A needs assessment
should gather an array of information in order to identify trends
and common themes. Programs should collect this information from
multiple sources, among them PLWH and other community members, the
health department, Medicaid agency, community-based providers and,
where applicable, grantees of other CARE Act titles. Information
must be obtained from and about HIV-positive individuals who know
their status and are not in care.
3. Resource
inventory, describes organizations and individuals providing
services across the full spectrum of HIV services accessible to
PLWH in the service area. The goal of the resource inventory is
to develop a comprehensive picture of services, regardless of funding
source. At a minimum, the resource inventory includes for each provider
a description of the types of services provided, number of clients
served, and funding levels and sources.
4. Profile
of provider capacity and capability, identifies the extent to
which services identified in the resource inventory are accessible,
available, and appropriate for PLWH, including specific subpopulations.
Estimates of capacity describe how much of which services a provider
can deliver. Assessments of capability describe the degree to which
a provider is actually accessible and has the needed expertise to
provide services. A careful assessment of barriers to PLWH receiving
services is an important aspect of this component (i.e.,
the profile should inquire from PLWH directly or service providers
the barriers faced in accessing services). Some provider profiles
will also explore client perceptions of service quality and appropriateness.
However, assessment of client satisfaction is a complex effort that
should be undertaken thoroughly in the planning body's quality improvement
process.
5. Assessment
of unmet need and service gaps, which brings together the quantitative
and qualitative data on service needs, resources, and barriers to
help set priorities and allocate resources. This should include
an assessment of the unmet need for PLWH who know their HIV status
but are not in care and an assessment of service gaps for all PLWHboth
in and out of care.
On an annual
basis, certain components of the needs assessment should be expanded
and/or updated, depending on trends and special issues facing the
State, EMA, or other service area.
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DEFINITION
FOR "UNMET NEED"
HAB has
developed a definition for unmet need (specific to those who
are not in care and know their HIV status) (see
Section
V, chapter 6 for more detail). Its purpose is to
help programs meet legislative requirements of the CARE Act
Amendments of 2000 to focus on assessing their needs.
Unmet
need is the need for HIV-related health services by individuals
with HIV disease who are aware of their HIV status but are
not receiving regular primary health care. Primary health
care includes:
- Medical
evaluation and clinical care that is consistent with Public
Health Service guidelines, including CD4 cell monitoring,
viral load testing, antiretroviral therapy, prophylaxis
and treatment of opportunistic infections, malignancies,
and other related conditions
- Oral
health care
- Outpatient
mental health care
- Outpatient
substance abuse treatment
- Nutritional
services, and
- Specialty
medical care referrals.
Primary
medical care is medical evaluation and clinical care that
is consistent with U.S. Public Health Service guidelines for
the treatment of HIV/AIDS. Such care must include access to
antiretrovirals and other drug therapies, including prophylaxis
and treatment of opportunistic infections and combination
antiretroviral therapies. [It is the first of the list of
services included above in the primary heath care definition.]
Other
primary health care includes HIV-related health services
other than primary medical careoral health care, outpatient
mental health care, outpatient substance abuse treatment,
nutritional services; and specialty medical care referrals.
Non-medical
supportive services are other services that contribute
to PLWH accessing and remaining in primary medical care.
"In care" means receiving primary medical
care for HIV disease that is consistent with U.S. Public Health
Service Treatment Guidelines. Persons who are accessing other
health-related services and/or support services but are not
receiving primary medical care are not considered to be "in
care."
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DEFINITIONS
FOR "SERVICE GAPS"
Because
your needs assessment will help the planning body set service
priorities and advise the grantee about how best to meet those
priorities, your needs assessment will need to address not
only the unmet need for primary health care but also other
service needsreferred to as service gaps to distinguish
them from unmet needs.
Service
gaps are all service needs not currently being met for all
PLWH except for the need for primary health care for individuals
who know their status but are not in care. Service gaps include
additional need for primary health care for those already
receiving primary medical care ("in care"). They
also include the need for supportive services for individuals
not receiving primary medical care ("not in care").
Service
gaps may occur because no services are currently available
or because available services are either not appropriate for
or not accessible to the target population. For example, a
service area that includes Latino PLWH with limited English
proficiency but lacks Spanish-English bilingual case managers
may have a service gap for bilingual case management services.
A rural service area that has a high incidence of injection
drug use but lacks substance abuse services may have a lack
of residential treatment facilities.
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TYPES
OF NEEDS ASSESSMENT DATA
Needs
assessment data can be secondary source data (existing information
that is obtained and used, such as epidemiologic data) or
primary source data (information collected by the grantee,
planning body, or applicant through such methods as surveys,
interviews, and focus groups). Secondary and primary source
data can be quantitative (numerical information, such as epidemiologic
data) and/or qualitative (descriptive or narrative information,
such as focus group input).
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COLLABORATION
BETWEEN PREVENTION AND CARE:
OPPORTUNITIES AND CHALLENGES
Needs
assessment represents a promising area for collaboration between
CARE Act planning bodies, funded through the HRSA/HAB and
HIV Prevention Community Planning Groups (CPGs) funded through
CDC. Beneficial collaboration might include:
- Preparation
and presentation of an epidemiologic profile. Data on AIDS
cases, HIV cases, and co-morbidities are of similar importance
in both prevention and care planning. These data are typically
compiled by the same State or local health department, which
may find it more efficient to compile them once a year for
both users. Data needs are not identical, however. For example,
the number of PLWH at various stages of illness is needed
for care but not for prevention planning. Regional collaboration
may be complicated by differences in service area boundaries.
As a result, some collaborating groups use a single profile,
while others work together to compile and present data of
common interest. Then each entity individually obtains additional
data that meet its specific needs. (The epidemiology section
in this guide provides information about a HRSA/CDC initiative
to encourage the development of joint epidemiologic profiles
for prevention and care.)
- Preparation
of a resource inventory. A resource inventory that catalogues
available prevention and care servicesincluding a
description of services provided, clients served, and funding
levels and sourcesis needed by both prevention and
care planners. Sharing of mailing lists can be the beginning
of collaboration on such an inventory. A joint provider
survey can be conducted to obtain data needed by either
or both groups, with shared data analysis responsibility.
The CARE Act body analyzes information needed only for care
planning; the prevention group analyzes data needed only
for prevention planning.
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B.
Characteristics of a Comprehensive Needs Assessment TOP
Collective
experience indicates that a sound needs assessmenta needs
assessment that provides the information needed for priority setting,
planning, and the design of service systems to address service gaps
and unmet needstypically has the following characteristics:
- It is comprehensive,
looking at a broad range of service categories, populations, and
geographic areas.
- It is broadly
participatory, including input from population groups affected
by the local epidemicincluding individuals who know their
HIV status but are not in careand collaborates (where feasible)
with other HIV/AIDS planning efforts.
- It includes
both quantitative and qualitative information.
- It develops
and follows a process that results in community acceptance of
the outcome.
- 5t is designed
with specific "end uses and users" in mind.
- It includes
year-round efforts to identify and assess the service needs of
individuals who know their HIV status but are not receiving primary
health care.
This guide
includes many suggestions for developing and implementing a needs
assessment that has these characteristics.
References
TOP
Health Resources
and Services Administration (HRSA), HIV/AIDS Bureau (HAB). "Needs
Assessment." CARE Act Technical Assistance Call Report. Rockville,
MD: U.S. Department of Health and Human Services, 1996.
HRSA, HAB.
"Care/Prevention Collaborative Planning: HRSA AIDS Programs
Title I and Title II Planning Bodies and CDC HIV Prevention Community
Planning Groups." Rockville, MD: U.S. Department of Health
and Human Services, 1998.
To obtain HRSA
publications, see the HRSA's
Information Center or call at (888) ASK-HRSA (275-4772).
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