Systematic
process with identified:
- Leadership
- Accountability
- Dedicated
Resources
|
 Quality
Management Plan for EMA in place and shared with Planning Council
QM Plan reviewed and updated on annual basis to assure ongoing relevancy
Determine standard methodology for data collection and analysis:
CareWare, HIVQUAL, PDSA, Chronic Care Model
QM activities discussed at Planning Council Meetings and discussion
documented in meeting minutes
Language in sub-contracts supporting QM activities
Site visits include review of vendor initiated QM activities and
recommendations documented in site visit report
CQI training available for vendor personnel and QM point person
identified by vendor
Use of standardized reporting format for all vendors
Improvement strategies implemented and outcomes documented
|
Quality Management Plan for State in place
QM Plan reviewed and update on annual basis to assure ongoing relevancy
Determine standard methodology for data collection and analysis:
CAREWare
Language in contracts and sub-contracts supporting QM activities
Site visits include review of vendor initiated QM activities and
recommendations documented in site visit report
CQI training available for vendor personnel and QM point person
identified by vendor
Use of standardized reporting format for all vendors
Improvement strategies implemented and outcomes documented
|
Quality Management Plan in place and approved by program Leadership
(Medical Director, Administrator)
QM Plan reviewed and update on annual basis to assure ongoing relevancy
Dedicate staffing to collect, analyze and report data
Implement oversight committee to review results and appoint project
teams when opportunities for improvement are identified (i.e. Quality
Council, Leadership Team)
Provide CQI training for CQI
Develop QM work-plan and timeline to track Quality activities
|
Quality Management Plan in place and approved by primary grantee
and for each subcontractor
QM Plan reviewed and updated on annual basis to assure ongoing relevancy
Implement oversight group for Title IV Network to review quality
activities and identify opportunities for improvement
Provide CQI training to subcontractors where needed
Develop and implement reporting format
Develop QM work-plan and timeline to track Quality activities
|
| Use
of data and measurable outcomes to determine progress toward relevant,
evidence-based benchmarks |
Determine standard performance measures and indicators:
- Clinical
- Case Management
- Supportive
services
Schedule for vendors to report data to EMA grantee determined
Assistance provided to vendors with suboptimal results
Data aggregated, reported, and reviewed by Planning Council
|
Determine standard performance measures and indicators:
- Clinical
- Case Management
- Supportive
services
- ADAP
Schedule for vendors to report data to grantee determined
Assistance provided to vendors with suboptimal results
|
Determine standard performance measures and indicators:
- Clinical
- Case Management
- Supportive
services
Collect data and report results to quality committee or leadership
group
|
Determine standard performance measures and indicators:
- Clinical
- Case Management
- Supportive
services
Collect data and report results to Title IV Network Advisory Board
|
| Focus
on linkages, efficiencies, and provider and client expectation in
addressing outcome improvement |
Utilize Client Satisfaction survey to determine opportunities for
improvement
Develop performance measures to assess continuity of care and care
delivery processes
Discuss results and improvement strategies at EMA Planning Council
|
Utilize Client Satisfaction survey to determine opportunities for
improvement
Develop performance measures to assess continuity of care and care
delivery processes
|
Utilize Client Satisfaction survey to determine opportunities for
improvement
Develop performance measures to assess continuity of care and care
delivery processes
|
Utilize Client Satisfaction survey to determine opportunities for
improvement
Develop performance measures to assess continuity of care and care
delivery processes
|
| A
continuous process that is adaptive to change and that fits within
the framework of other programmatic quality assurance and quality
improvement activities (i.e. JCAHO, Medicaid and other HRSA programs)
|
Assess other regulatory requirements at vendor level to assure nonduplication
of quality management activities and work towards common performance
measures |
Assess other regulatory requirements at vendor level to assure nonduplication
of quality management activities and work towards common performance
measures |
Assess other regulatory requirements to assure nonduplication of quality
management activities and work towards common performance measures
|
Assess other regulatory requirements to assure nonduplication of quality
management activities and work towards common performance measures
|
| Ensure
the data collected is fed back into the quality improvement process
to assure that goals are accomplished and that they are concurrent
with improved outcomes |
Report data to EMA Planning Council (blinded by vendor site)
Document findings in EMA Planning Council minutes
Provide feedback to vendors re changes in priorities
|
Report quality management activities to planning body
Provide feedback to vendors re changes in priorities
|
Report quality management activities and data to all levels of organization:
leadership, staff meetings, provider meetings
Compare with established
goals in QM plan
|
Report quality management activities and data to all levels of organization:
leadership, staff meetings, provider meetings, Network Advisory
meetings
Compare with established goals in QM plan
|