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Quality
Management Manual |
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Quality Committee
Structure
I. Mission Statement:
Insert Program/Organizations mission
Excellence in HIV
related patient care, education and research, consistent with the medical
center's mission to provide premier programs in patient care, biomedical
and health sciences research and teaching that will contribute to the
prevention, diagnosis, and treatment of human disease and disability.
II. Purpose
- To provide oversight
and facilitation of the ______________________ quality management (QM)
program.
- To provide a mechanism
for the objective review, evaluation, and continuing improvement of
the HIV program.
III. Goals:
A. Address goals
outlined in the quality management plan:
- Develop a planning
mechanism incorporating baseline data from external and internal sources
(List sources) and input from department leadership, staff and patients.
Clinical, operational and programmatic aspects of patient care will
be reviewed.
- Emphasize design
needs associated with new and existing services, patient care delivery,
work flow and support systems which maximize results and satisfaction
on the part of the patients and their families, physicians and staff.
- Evolve and refine
measurement systems for identifying trends in care and sentinel events
by regularly collecting and recording data (through a valid sampling
program when appropriate) and observations relating to the provision
of patient care across the continuum.
- Employ assessment
procedures to determine efficacy and appropriateness and to judge
how well services are delivered and whether opportunities for improvement
exist.
- Focus on improving
quality in all of its dimensions by implementing multidisciplinary,
data driven, project teams and encouraging participatory problem solving.
- Promote communication,
dialogue and informational exchange across the department and throughout
the organizations reporting structure, with regard to findings, analyses,
conclusions, recommendations, actions and evaluations pertaining to
performance improvement.
- Strive to establish
collaborative relationships with diverse community agencies for the
purpose of collectively promoting the general health and welfare of
the community served.
- Address QM content
regarding the following major functional areas and important aspects
of care: a. Clinical Primary Care, b. Clinical Research (AIDS Clinical
Trials Group ACTG), c. Patient and Staff Education, d. Continuity
of Care, e. Patient Satisfaction, f. Support Services, g. Medical
Record/Information Systems, and h. Utilization Review.
B. Review and update
the quality plan yearly.
C. Conduct an annual
evaluation of the HIV Quality Management program.
D. Prioritize quality
goals and projects so the most critical areas are addressed.
E. Plan for appropriate
education relating to quality improvement concepts and techniques.
F. Provide guidance
for site visits.
G. Develop a program-reporting
calendar to the quality committee.
IV. Committee
Membership:
- Program medical
directors
- Program administrator
- Quality management
coordinator
- Unit Manager
- Data manager
- Pharmacist
- Social worker
- Psychiatric Nurse
- Nurse practitioner
- Family Nurse
- Peer Advocate
- Research nurse
V. Committee Meeting
Schedule:
- Meet 10 times
a year and as indicated
VI. Committee
Reporting Structure:
- Forward committee
minutes to leadership
- Provide reports
to relevant individuals and groups
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