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H H S Department of Health and Human Services
Health Resources and Services Administration
HIV/AIDS Programs

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HIV/AIDS Bureau Support for Recipients

The following are the main contact numbers for HRSA’s HIV/AIDS Bureau, which oversees the Ryan White HIV/AIDS Program and Global HIV/AIDS Program. Within the HIV/AIDS Bureau, federal Project Officers provide oversight and support of grants and contracts under these programs.

To contact an employee directly, visit the HHS Employee Directory.

HRSA’s HIV/AIDS Bureau Contact Information

Office of the Associate Administrator: 301-443-1993

Office of HIV/AIDS Training and Capacity Development: 301-443-7036

Ryan White HIV/AIDS Program Part F (AIDS Education and Training Centers)
Ryan White HIV/AIDS Program Part F (Special Projects of National Significance)
Global HIV/AIDS Program oversight and support

Office of Operations and Management: 301-443-9051

Division of Community HIV/AIDS Programs: 301-443-0493

Ryan White HIV/AIDS Program Part C (Community-based early intervention services)
Ryan White HIV/AIDS Program Part C (Community-based capacity development)
Ryan White HIV/AIDS Program Part D (Women, infants, children, and youth)
Ryan White HIV/AIDS Program Part F (Community-based dental partnership)
Ryan White HIV/AIDS Program Part F (Dental reimbursement)

Division of Metropolitan HIV/AIDS Programs: 301-443-9371

Ryan White HIV/AIDS Program Part A (Cities/metropolitan areas)

Division of Policy and Data: 301-443-5400

Ryan White HIV/AIDS Program Client-level Data (RSR), Technical Assistance, CAREWare, Policy Development, Evaluation, and Clinical and Quality Management

Division of State HIV/AIDS Programs: 301-443-0031

Ryan White HIV/AIDS Program Part B (States and AIDS Drug Assistance Program)

Technical and General Assistance for Recipients

TARGET Center Help Desk
HIV care and treatment technical assistance resources.

Electronic Handbook Support
Help Desk: 1-877-464-4772
Hours: 8 a.m.-8 p.m. ET, Monday-Friday

Grants.gov Support

CAREWare Assistance
Toll-free Help Desk: 1-877-294-3571
Hours: 12 p.m.- 5 p.m. ET, Monday-Friday
Email: cwhelp@jprog.com

Ryan White HIV/AIDS Program Data Support
Toll-free Help Desk: 1-888-640-9356
Hours: 10 a.m.-6:30 p.m. ET. Monday-Friday
Email: RyanWhiteDataSupport@wrma.com

Clinician Warmlines/Hotlines
Warmline: 1-800-933-3413, 8 a.m.-8 p.m. ET, Monday-Friday
PEPline: 1-888-HIV-4911 (1-888-488-4911)
Perinatal HIV Hotline: 1-888-HIV-8765 (1-888-488-8765)
PrEPline: 1-888-HIV-PREP (1-888-488-7737)
Substance Use Warmline: 1-855-300-3595, 10 a.m.-6 p.m. ET, Monday-Friday